MIGRATION: How to submit a Reckon Accounts Hosted backup file for a Custom Conversion analysis
Send us the Reckon Accounts backup file (QBB) for analysis:
This would allow you to continue using the Hosted platform and allow the conversion team to perform the analysis.
Please be aware however that any changes you make on the Hosted platform will not be in the data file you have submitted.
1) Create a backup of your Hosted company data fileHow to create a backup in Reckon Accounts Hosted
2) Save a copy of your backup set from the Hosted B: drive to your local computer
3) Provide the backup file to us by following the steps in link below
In the Short note to the Recipients, field add the text
Custom Conversion Request (Hosted QBB)
Company Name: _______________________
Contact Name: _________________________
Data File Password: _____________________
Let us know your specific requirements such as the starting/ending periods for the transactions you want to be migrated.
Example: "I want Lists and Balances as at 30/06/2017, also transactions starting from 01/07/2017 onwards to the most recent dated transaction"
This will let us know that the file being submitted is assigned to your case and allow the conversion team to perform the analysis.If you do not provide this information, it will result in delays processing your case.
Reckon Data Recovery Team
You can request assistance via the case request web form below.