I can't locate the Accountant's Copy I just created.

Janneia Searle
Janneia Searle Member Posts: 43
edited January 2020 in Accounts Hosted
Doing the EOFY audit preparation, I've created an Accountant's Copy and saved it in the Q drive but now can't access it through Windows Explorer to email it. How do I find and access the file?

Comments

  • Charley
    Charley Member Posts: 541 ✭✭✭
    edited January 2020
    you have to download it first from the Q drive
  • Janneia Searle
    Janneia Searle Member Posts: 43
    edited August 2017
    I know but how do I get to the Q drive?
  • Charley
    Charley Member Posts: 541 ✭✭✭
    edited January 2020
    Click on the Download button and the box will come up pointing first to "My Documents" click on that and it will show the Q drive
  • Janneia Searle
    Janneia Searle Member Posts: 43
    edited August 2017
    I don't see a Download button. I'm using Hosted if that makes a difference.
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited August 2017
    Hi Janneia,

    Check out this video on how to use the Floating Toolbar to download files


    https://www.youtube.com/watch?v=R1K93TrteAA



    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Janneia Searle
    Janneia Searle Member Posts: 43
    edited August 2017
    Brilliant! Thank you!