splits not balancing
Reckon Accounts Plus 2013 Upgrade R2
After upgrading when entering cheques with split accounts they do not add up to the cheque amount.
Before upgrading and for many years I have always entered the gross amount under the net amount it then automatically shows the tax amount, then after splitting all the accounts it always balanced with the cheque amount.
Now with the upgrade version it does not balance with the cheque amount by the total of the tax amount .
The next problem is when backing up, the Verifying Data (not responding) but then goes on to save onto a backup USB.
This replaced Reckon Accounts Business Range 2013.
I cannot proceed with my business accounts and charity accounts until this is resolved.
I'm guessing some thing may have to be changed in preferences.
Can someone please help me or tell me where I can get help-Reckon cannot help me or will not.
THANK YOU ALL AND RECKON FOR NO HELP - AFTER MANY HOURS I FINALLY SOLVED THE PROBLEM. I HOPE ALL USERS CAN WORK WITHOUT HELP AS AFTER MANY YEARS I STILL FIND QUICKBOOKS TERIFFIC.
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