uninstalled Accts Pro 2014 Re install SWE tried to restore BU Error message software was R1 & backup

David_9350820
David_9350820 Member Posts: 2 Novice Member Novice Member
edited October 2024 in Reckon Accounts (Desktop)
I uninstalled Accounts Pro 2014 to get rid of errors that occured at start up. Re installed the software and tried to restore back up. Error message said the software was R1 and the backup was R3. Upgrade with the 2015 version but still no luck. Any ideas to fix the problem.

Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,257 Accredited Partner Accredited Partner
    edited August 2019
    Certainly. Call me Kevin 0407744914
  • David_9350820
    David_9350820 Member Posts: 2 Novice Member Novice Member
    edited October 2017
    Thanks very much Kevin for fixing the problem so quickly.  Excellent service.
  • Zappy
    Zappy Accredited Partner Posts: 5,257 Accredited Partner Accredited Partner
    edited August 2019
    Delerious to be of assistance David. Im happy to feel useful
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