Payslips - Year to date figures
?The same thing occurred last may when they upgraded using the desktop version. ??Which was resolved by turning off payroll, rebuilding the data file, creating a portable file and restoring same and reactivating payroll.
Comments
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Have you checked Company setup in the Company Information? Or the knowledge Base?
http://kb.reckon.com.au/search.asp?cate=1&search=YTD&type=3&mode=search
Regards, Robyn Kelly
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H jacqui. I have just a pay slip issued on 12/1/2018 and everything is fine. John L G0
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My year to date reset to last fortnight. company information correct = JULY
This happened after the licence was renewed. Has anyone else had the same issue and how to i fix this? Do I need to run a data rebuild?
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Hi @StaceyL123
Yes, I'd recommend running the rebuild THREE times (For some reason, 3 rebuilds solves a number of issues!)
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Thanks Shaz,
Lucky for me - just the one time - took just under 30 mins to back up and rebuild x 1
Have a great week :)
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Great to hear @StaceyL123 👏🏻👏🏻👏🏻👏🏻😊
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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