I am attempting to use Reckon Personal Plus R 1 with Windows 10.

Michael Stove
Michael Stove Member Posts: 4 Novice Member Novice Member
edited October 11 in Personal Plus and Home & Business
I am attempting to use Reckon Personal Plus R 1 with Windows 10. Each time I log in I get a message that my product is registered to another Computer. It previously blocked me but after speaking to Reckon, I still get the message but I can now enter past it. However, my Reckon program continually becomes non-responsive when switching screens. It keeps crashing when I attempt to update the paycheck. Does anyone have any solutions?

Comments

  • Unknown
    Unknown
    edited August 2019
    This content has been removed.
  • Robyn Kelly (Partner)
    Robyn Kelly (Partner) Accredited Partner Posts: 498 Accredited Partner Accredited Partner
    edited September 2019

    Have you tried this knowledge base article:

    http://kb.reckon.com.au/issue_view.asp?ID=5472

    Regards, Robyn

  • Michael Stove
    Michael Stove Member Posts: 4 Novice Member Novice Member
    edited April 2018
    Thank you for the reply. I am not running in compatibility mode. I think that I did not install as Administrator. It was working okay for about two months.
  • Michael Stove
    Michael Stove Member Posts: 4 Novice Member Novice Member
    edited April 2018
    I have not attempted any solutions yet, but now I cannot log in at all. I keep getting an error message "Reckon Accounts Launcher has stopped working".
  • Michael Stove
    Michael Stove Member Posts: 4 Novice Member Novice Member
    edited April 2018
    Thank you for the reply. I have not attempted any solutions yet, but now I cannot log in at all. I keep getting an error message "Reckon Accounts Launcher has stopped working".
  • Unknown
    Unknown
    edited April 2018
    This content has been removed.
This discussion has been closed.

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