MESSAGE WHEN I GO TO LOG IN

Toni_9025747
Toni_9025747 Member Posts: 132 Novice Member Novice Member
edited October 11 in Accounts Hosted
I keep getting the message below when I try to log in - it takes me approx 3 attempts everytime I go to log in - does anyone know what it means?

image

Comments

  • Jenny_9381306
    Jenny_9381306 Member Posts: 36 Reckoner Reckoner
    edited April 2018
    I get it too...i don't know what it means either
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited December 2018
    Hi Toni and Jenny,
    We're investigating instances of a very small number of logins, estimated as 1 in 15, that are currently experiencing issues logging in successfully on the first attempt.

    As Toni has mentioned above, logging out and back in (possibly once or twice) should have you back and operating as normal however the devs are looking into the cause at the moment.

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • Toni_9025747
    Toni_9025747 Member Posts: 132 Novice Member Novice Member
    edited April 2018
    Thanks Rav :-)
This discussion has been closed.

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