accounts plus 2018 installation failed

Seabrook
Seabrook Member Posts: 2 Novice Member Novice Member
edited October 2024 in Reckon Accounts (Desktop)
I am getting java script errors during install from the DVD they sent me. I downloaded the 2018 upgrade and still no joy. Have internet disconnected and Norton security turned off. Any ideas here?
PS. I am an existing 2017 user trying to upgrade.

Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,257 Accredited Partner Accredited Partner
    edited August 2019
    Are you using the built in administrator account? Are you running the installation as Administrator?
  • Seabrook
    Seabrook Member Posts: 2 Novice Member Novice Member
    edited April 2018
    I am the only registered user and the account settings say I am an administrator.
  • Zappy
    Zappy Accredited Partner Posts: 5,257 Accredited Partner Accredited Partner
    edited August 2019
    Not sufficient Im afraid you need to turn on the built in Administrator account in Windows. Call me if you need any help 0407744914
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