accounts plus 2018 installation failed

SeabrookSeabrook Member Posts: 2
edited August 2019 in Accounts Business Range
I am getting java script errors during install from the DVD they sent me. I downloaded the 2018 upgrade and still no joy. Have internet disconnected and Norton security turned off. Any ideas here?
PS. I am an existing 2017 user trying to upgrade.

Comments

  • ZappyZappy Accredited Partner Posts: 4,708 ✭✭✭
    edited August 2019
    Are you using the built in administrator account? Are you running the installation as Administrator?
  • SeabrookSeabrook Member Posts: 2
    edited April 2018
    I am the only registered user and the account settings say I am an administrator.
  • ZappyZappy Accredited Partner Posts: 4,708 ✭✭✭
    edited August 2019
    Not sufficient Im afraid you need to turn on the built in Administrator account in Windows. Call me if you need any help 0407744914
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