How can change the send from email address for Reckon Accounts hosted forms

Adam GilbeeAdam Gilbee Member Posts: 31
edited June 2018 in Accounts Hosted

Comments

  • RavRav Administrator Posts: 9,799 Administrator
    edited May 2018
    Hi Adam,
    Outbound emails from Reckon Accounts Hosted will show the email address [email protected], this cannot be changed.

    Check out info on this topic in this KB article -

    Customers receiving emails from [email protected] and not from my email address.
  • Adam GilbeeAdam Gilbee Member Posts: 31
    edited May 2018
    I understand that "[email protected]" this is the case when I send Invoices and statements.  It is not the case when I select forms to email such as payslips.

  • Adam GilbeeAdam Gilbee Member Posts: 31
    edited June 2018
    This is a screen shot of what I am talking about.
    image
    When emailing payslips I want to change the default from email address.
    I cant find anywhere to do this.  Staff are replying back to the emailed payslip they receive and it is going to the wrong department.
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