Can't print invoice
Sheree Williams
Member Posts: 2 Novice Member 
Hi all,
It appears that sometime over the weekend our Accounts Hosted version has had an upgrade and consequently i can no longer print a hard copy of an invoice. I used to select the print option and it would save it as a .pdf file which i could then print off. It appears that i can no longer do this.
When i select print it tells me it is printing, but to where who knows, also when i go into printer settings the printer name is " Reckon Printer (redirected 28) on TS013" which means nothing to me and it is grayed out and can not be changed.
We are running Windows 10 and i am using Chrome
Any help would be appreciated.
It appears that sometime over the weekend our Accounts Hosted version has had an upgrade and consequently i can no longer print a hard copy of an invoice. I used to select the print option and it would save it as a .pdf file which i could then print off. It appears that i can no longer do this.
When i select print it tells me it is printing, but to where who knows, also when i go into printer settings the printer name is " Reckon Printer (redirected 28) on TS013" which means nothing to me and it is grayed out and can not be changed.
We are running Windows 10 and i am using Chrome
Any help would be appreciated.
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Comments
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Try disabling the popup blocking for the Reckon Hosted site in your browser0
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Thanks guys, it was the popup thing, as soon as i enabled it i was able to print the invoices
Thanks again1 -
Wow! That worked for me thanks.0
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