Printing Problems within Reckon

Fiona Vecchio
Fiona Vecchio Member Posts: 2 ✭
edited July 2018 in Accounts Hosted
Since I upgraded to the new Reckon Accounts Hosted I do not seem to be able to print.   The process starts out as normal but then just gets lost in limbo - no print preview as before and it is not going direct to the printer either.   When enquiring if my staff were having the same problem, I was informed that they were having the same issue last week prior to the upgrade.   Is anyone else having this issue, is their a fix??

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,087 Community Manager Community Manager
    edited July 2018
    Hi Fiona,
    Following the release of Reckon Accounts Hosted 2018, there has been a change to the printing process which overall will reduce the amount of clicks required which has been a strong point of feedback historically. There is one thing that is required for printing in the new Hosted which is to enable popups for the Hosted URL in your browser.

    See this post for more info -
    When I try to print in Reckon Accounts Hosted nothing happens
    Reckon Logo - Signature.png
  • Fiona Vecchio
    Fiona Vecchio Member Posts: 2 ✭
    edited July 2018
    Thank you so much - problem appears to be solved.

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