i have this problem for a client. Her and I both have full permission, I open the file as a shared file in my account and have no problem, but when she opens it she gets the message
You don’t have permission to view any of the widgets
she tried a different browser as well
if I try to login using her username and password I get the same message, but no problem when I login using my account
Hi @Kris_Williams was this one sorted for you since your post?
From what I understand this message is related to permissions and access however you've mentioned that you both have full permissions so we might need to get a technician to take a closer look into that.
I did discover that I can then click on the menu on left and carry on as usual, so I don’t know what the message means