Hi Rav I'm trying to resubmit my stp files

[Deleted User]
[Deleted User] Posts: 0 Novice Member Novice Member
edited October 2024 in Accounts Hosted

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  • Rav
    Rav Administrator, Reckon Staff Posts: 16,649 Reckon Community Manager Community Manager
    edited August 2018
  • Deanne Watts
    Deanne Watts Member Posts: 16 Reckoner Reckoner
    edited August 2018
  • [Deleted User]
    [Deleted User] Posts: 0 Novice Member Novice Member
    edited August 2018
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,649 Reckon Community Manager Community Manager
    edited August 2018
    Full File Replacement should only be used if you've made a substantial error on a successfully submitted pay event ie. has been sent to the ATO and need to replace the whole file.

    In your case, no pay events have been successfully submitted due to the Software ID issues in your other thread. You need to be sending a normal 'new' pay event.

    I'm going to close this thread and send a separate reply to your Software ID thread because there is some action required on that topic.
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