I have changed the file name as per instructions but cannot access my file again through the Q drive

Ruth Newell_9758491
Ruth Newell_9758491 Member Posts: 5 Novice Member Novice Member
edited October 2024 in Accounts Hosted

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  • Ruth Newell_9758491
    Ruth Newell_9758491 Member Posts: 5 Novice Member Novice Member
    edited August 2018
    This reply was created from a merged topic originally titled I have changed the file name as per instructions but cannot access my file again .... Hi Jason,
    I read your answer to the client who wanted to change the name of their Reckon Hosted file, as I did, but I have changed it according to your instructions, but when I try to open in via the Q drive, and I select the newly named file, it syas that this Reckon Accounts could not use the path to the Company File (Error 6177).  I have tried to find Reckon in my computer programs, but I don't think I have ever downloaded it onto my computer, so I cannot locate it to find the Database Server Manager.  I access the file online for my employer, but do not work from his computer.  What can I do to access the file again please?
    Ruth Newell
    ruthnewell2@gmail.com



    Note: This conversation was created from a reply on: Reckon One API - Invalid Client.
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,666 Reckon Community Manager Community Manager
    edited August 2018
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