accounts hosted freezing/stalling
Grant Whitaker
Member Posts: 2 ✭
Accounts hosted has been running very slow, constantly freezing/stalling and making it difficult to use for the past month or so. It happens when you are creating and emailing invoices, when you are receiving payments and generally navigating around. I have done internet speed tests and it shows above average speed. I have tried alt/page-up to move windows from the back but nothing seems to work. I log out and in several times, restart my machine and nothing seems to help. Is there anything that I can do? Thanks
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Comments
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Hi Grant,
Do you regularly perform maintenance on your file?
I'd recommend checking this KB article out for steps on improving the efficiency of your company file and subsequently the Hosted experience itself -
How to improve the performance of your company file
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Thanks will give that a go!0
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