Payroll stuck

Bob HaleBob Hale Member Posts: 45
edited October 2018 in Reckon One
Running payroll and one of my employees was not correct - they were missing the total on one line item.
So I deleted the line item and it got stuck saying it was saving.
So I deleted the employee from the payrun and got the same message.
So I deleted the payrun and now have "Processing..." on the Pay Runs page and I can't do anything else. It has been there for an hour.


  • RavRav Administrator Posts: 9,871 Administrator
    edited October 2018
    Hi Bob,
    Can you please get in touch with our Reckon One support team so we can investigate this and escalate to our devs if required. 
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