Payroll stuck
Bob Hale_9286332
Member Posts: 45 ✭
Running payroll and one of my employees was not correct - they were missing the total on one line item.
So I deleted the line item and it got stuck saying it was saving.
So I deleted the employee from the payrun and got the same message.
So I deleted the payrun and now have "Processing..." on the Pay Runs page and I can't do anything else. It has been there for an hour.
So I deleted the line item and it got stuck saying it was saving.
So I deleted the employee from the payrun and got the same message.
So I deleted the payrun and now have "Processing..." on the Pay Runs page and I can't do anything else. It has been there for an hour.
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Comments
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Hi Bob,
Can you please get in touch with our Reckon One support team so we can investigate this and escalate to our devs if required.ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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