Why am I getting this message: "Must connect using SSL encryption"

Roslyn_9745732
Roslyn_9745732 Member Posts: 102 Novice Member Novice Member
edited November 2018 in Accounts Hosted

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  • Rav
    Rav Administrator, Reckon Staff Posts: 14,215 Reckon Community Manager Community Manager
    edited October 2018
    Can you let me know where you're encountering that message?

    Are you trying to login or are you performing tasks/actions within your file when you receive it?

    Are you able to post a screenshot of the message as well please
  • Roslyn_9745732
    Roslyn_9745732 Member Posts: 102 Novice Member Novice Member
    edited October 2018
    It was when I was trying to log in for the first time this morning.  Using Internet Explorer.  Worked OK on Chrome.  I have closed is off now so no screenshot but it was after the first login stage when opening the company file.  Went to a black screen with that message in the middle in a white box.
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