File Upload Failed

Daniel James_9560575
Daniel James_9560575 Member Posts: 7 Novice Member Novice Member
edited October 2024 in Accounts Hosted

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,649 Reckon Community Manager Community Manager
    edited October 2018
  • Daniel James_9560575
    Daniel James_9560575 Member Posts: 7 Novice Member Novice Member
    edited October 2018
    I can't say exactly when it started but I have the same problem with IE11 on another machine. I've tried to use the compatibility view but still no luck. I'm wondering if its a problem with version 11 of IE as my new laptop came with IE11 and my old machine updated to IE 11 last month according to my update history.
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,649 Reckon Community Manager Community Manager
    edited October 2018
    Thanks Daniel, I've tested this out with IE 11 on my end and am getting the same behaviour that you've outlined.

    I've reported it to the Hosted team and they'll take a look into it.

    Apologies for the hassle
  • Barbara_9752659
    Barbara_9752659 Member Posts: 26 Reckoner Reckoner
    edited October 2018
    I also have not been able to upload a timesheet import file which has been working perfectly up until now, using IE
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,649 Reckon Community Manager Community Manager
    edited October 2018
    Hi Barbara, 
    Can you confirm if it uploads successfully using an alternative browser?
  • Barbara_9752659
    Barbara_9752659 Member Posts: 26 Reckoner Reckoner
    edited October 2018
    i cant log in via Chrome or Edge only IE

  • Daniel James_9560575
    Daniel James_9560575 Member Posts: 7 Novice Member Novice Member
    edited October 2018
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,649 Reckon Community Manager Community Manager
    edited October 2018
    Unfortunately not as yet Daniel, I'll let you know as soon as I have an update from the Hosted squad.
  • Sarah Johnston
    Sarah Johnston Member Posts: 33 Novice Member Novice Member
    edited October 2018
  • Shisir
    Shisir Reckon Alumni Posts: 213 Former Reckon Staff Member Former Reckon Staff
    edited October 2018
  • Sarah Johnston
    Sarah Johnston Member Posts: 33 Novice Member Novice Member
    edited October 2018
  • Sarah Johnston
    Sarah Johnston Member Posts: 33 Novice Member Novice Member
    edited October 2018
  • Shisir
    Shisir Reckon Alumni Posts: 213 Former Reckon Staff Member Former Reckon Staff
    edited October 2018
  • Shisir
    Shisir Reckon Alumni Posts: 213 Former Reckon Staff Member Former Reckon Staff
    edited October 2018
  • Daniel James_9560575
    Daniel James_9560575 Member Posts: 7 Novice Member Novice Member
    edited November 2018
  • Barbara_9752659
    Barbara_9752659 Member Posts: 26 Reckoner Reckoner
    edited November 2018
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