Upload failed message

Angie_9838344
Angie_9838344 Member Posts: 3 Novice Member Novice Member
edited October 2024 in Accounts Hosted

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,666 Reckon Community Manager Community Manager
    edited November 2018
  • Angie_9838344
    Angie_9838344 Member Posts: 3 Novice Member Novice Member
    edited November 2018
    Yes, that works. Thanks.  Will I have to use Chrome to resolve these types of issues? Is so, why is that?
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,666 Reckon Community Manager Community Manager
    edited November 2018
    While Chrome is our preferred browser, in this case there looks to be an issue affecting file uploads on Internet Explorer and Safari over the last couple of weeks. The Hosted team is in the process of investigating the cause.
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,666 Reckon Community Manager Community Manager
    edited November 2018
    Hi again Angie,
    Just wanted to come back to this as I've received an update regarding Safari.
    Are you able to try uploading your file to Reckon Accounts Hosted via Safari the next time you get a chance and let me know if its successful (or not)?
  • Angie_9838344
    Angie_9838344 Member Posts: 3 Novice Member Novice Member
    edited November 2018
    Thanks Rav, it seems to work through Safari now too.
This discussion has been closed.

Categories