Microsoft library run-time error 1612

Mindy
Member Posts: 4 Novice Member

Just purchased Reckon Accounting 2018, installation stopped at run-time error 1612. Please help.


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Comments
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Hi Marilyn,
You can visit links for a fix:
http://kb.reckon.com.au/issue_view.asp?ID=4848
https://community.reckon.com/reckon/topics/reckon-2015-failure-to-install-error-code-1625-issue-with...
Phuong Do / Reckon Developer Partner
phuong@cactussoftware.com.au
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Hello Phuong
I still have problem Error code is 1612. I thought this would be an easy install. I have followed your instructions to no avail. What do I do next, I can't get past the install of library.
Cheers Marilyn
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Do you still have the problem? I can take a look at your PC at some point, shoot me an email to reckonsync@gmail.com.
Phuong Do / Reckon Developer Partner
phuong@cactussoftware.com.au
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Hello Phuong, I have sent you an email.
Cheers Marilyn0 -
Hello Phuong
I have managed to install onto laptop, thank you for your help, not sure why it is not working on my computer. Everything ok until I downloaded Reckon.
I am being asked for a customer id to log in and activate product, when do I get the ID?
Cheers Marilyn0 -
Your Customer ID is usually listed on collateral sent from us such as a renewal letter etc.
Alternatively, feel free to give our Customer Service team a buzz and we'll be able to sort this for you.
CONTACT US0 -
Hi support i am having issue installing Reckon accounts 2020 with error "Microsoft library run-time error 1612 " any resolution please?0