Microsoft library run-time error 1612

MindyMindy Member Posts: 4
Just purchased Reckon Accounting 2018, installation stopped at run-time error 1612.  Please help.
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Comments

  • PhuongDoPhuongDo Reckon Developer Partner Posts: 217 ✭✭
    edited November 2018
  • MindyMindy Member Posts: 4
    edited November 2018
    Hello Phuong
    I still have problem Error code is 1612.  I thought this would be an easy install.  I have followed your instructions to no avail.  What do I do next, I can't get past the install of library.
    Cheers Marilyn

  • PhuongDoPhuongDo Reckon Developer Partner Posts: 217 ✭✭
    edited November 2018
    Do you still have the problem? I can take a look at your PC at some point, shoot me an email to [email protected] 


    Phuong Do / Reckon Developer Partner

    [email protected]

  • MindyMindy Member Posts: 4
    edited November 2018
    Hello Phuong, I have sent you an email.
    Cheers Marilyn
  • MindyMindy Member Posts: 4
    edited November 2018
    Hello Phuong
    I have managed to install onto laptop, thank you for your help, not sure why it is not working on my computer.  Everything ok until I downloaded Reckon.
    I am being asked for a customer id to log in and activate product, when do I get the ID?
    Cheers Marilyn
  • RavRav Administrator Posts: 11,107 Administrator
    edited November 2018
    Your Customer ID is usually listed on collateral sent from us such as a renewal letter etc.

    Alternatively, feel free to give our Customer Service team a buzz and we'll be able to sort this for you.

    CONTACT US
  • RajRaj Member Posts: 1
    edited August 7
    Hi support i am having issue installing Reckon accounts 2020 with error "Microsoft library run-time error 1612 " any resolution please?
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