Bank feeds Reckon Hosted do not download

Roslyn_9745732
Roslyn_9745732 Member Posts: 102 Novice Member Novice Member
edited October 2024 in Accounts Hosted
I have 5 bank accounts in my online banking.  One of them will not download the transactions after November 2018.  It tells me there are no transactions to download but I have a paper statement which has transactions on it.  How can I force the transactions to download?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,649 Reckon Community Manager Community Manager
    edited January 2019
  • Roslyn_9745732
    Roslyn_9745732 Member Posts: 102 Novice Member Novice Member
    edited January 2019
    Thanks for your reply Rav.
    1. The Feed Status report says that it is "active".
    2. Followed these steps.  Transactions still not appearing.
    3. I have not consumed the monthly download allowance.

    Is there something else I should do?  I considered cancelling the feed and redoing it but will it then only down transactions from the date I redid it?

    Roslyn
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