iif import, coming through as a cheque not as a general journal. Reckon Hosted.

Jessica_9945427

Linda ABC

Hi Jessica - if you can post up a screen image of an iif that went in as a general journal and also the one that went in as a cheque I might be able to spot the reason?

Jessica_9945427

Hi Linda, thanks for your reply. Please see screen shots below. First one is December 

Jessica_9945427

This one i January. 

Linda ABC

ok - so when you say the January one has come through as a Cheque - can you open the write cheques screen - what is the bank account at the top of the cheque?  and can I see the last few lines of the January import file - does it also finish with undeposited funds and the suspense account?

Graham Boast

Hi Jessica and Linda I suspect that 220 Other Income has not been setup, so Reckon has set this up as a Bank Account during the import process. If you open the Chart of Accounts, you will probably find a new bank account Other Income with a balance of -1187.17. To fix Double click on the Other Income Bank Account Open the January transaction and delete it. This should empty the register of transactions. Close the register, then delete the Other Income Bank Account Set up a new 220 Other Income Account with the Account Type “ Other Income Reimport the transaction. Graham 0409317366 graham@reckonhelp.com.au

Jessica_9945427

Linda ABC

Great pick up Graham!!!    I would have figured that out when I saw the screen shot of the Write cheque window, but good detective work/intuition that this was the problem!