Unable to lodge STP

CS01CS01 Member Posts: 12
edited July 2019 in Accounts Hosted
Unable to upload this weeks payrun to Reckon gov connect, 

Error: Instance.EmployeeData(12).Detail.Email is not and of (subschema0).(subschema1)

Comments

  • CS01CS01 Member Posts: 12
    edited February 2019
    Also last weeks lodgement hasn't been accepted by ATO either.?
  • RavRav Administrator Posts: 10,906 Administrator
    edited July 2019
    Hi Zaly,
    You need to check the 13th employee in your STP list as it looks as though they either don't have an email address listed against them or there is an issue with how its been input. Go back to the employee list and enter the correct email address and export the file again before uploading.
  • Simone McMahonSimone McMahon Member Posts: 3
    edited July 2019
    I am also having this problem and going back to the employee list and entering the correct mail address and exporting file again before uploading does not work.
  • Simone McMahonSimone McMahon Member Posts: 3
    edited July 2019
    Zaly did this advice work for you?

  • CS01CS01 Member Posts: 12
    edited July 2019
    Hi Simone, yes i deleted the old file from reckon connect and my Q drive, corrected the email address then re lodged the pay run and it was fine. Thanks

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