problem with statement pdf file
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Adam Gilbee
Member Posts: 31 ✭
I have noticed that pdf file statements for some of our customers are arriving with a ._pdf extension. This file cannot be opened as a pdf unless renamed to .pdf. It is not happening to all files however?
File that does not open
Statement12_from_GARACAMA_PTY._LTD._pdf
others are being created as
Statement107_from_GARACAMA_PTY._LTD..pdf
Could it be something to do with the '.' at the end of PTY LTD in the company name, but then it is not happening consistently?
File that does not open
Statement12_from_GARACAMA_PTY._LTD._pdf
others are being created as
Statement107_from_GARACAMA_PTY._LTD..pdf
Could it be something to do with the '.' at the end of PTY LTD in the company name, but then it is not happening consistently?
0
Comments
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Hi Adam,
There's a Knowledgebase article below with some info related to this, you're correct its related to the "." in the company name. More info here -
Cannot open email attachments sent through Windows Live Mail
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0 -
Thanks that should solve the problem
0
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