Is anyone else getting error code 500 when trying to log in today?

Viv A
Viv A Member Posts: 77 ✭✭
edited July 2020 in Accounts Hosted
Trying to log in this afternoon and am getting the following :

This page isn’t working

hosted-connectv82.reckon.com is currently unable to handle this request.

HTTP ERROR 500

I need to do some catch up work before tomorrow!

Comments

  • East Albury IGA Supermarket
    East Albury IGA Supermarket Member Posts: 6
    edited April 2019
    same here.
  • Charley
    Charley Member Posts: 541 ✭✭✭
    edited January 2020

    same here
  • cosmic
    cosmic Reckon Developer Partner Posts: 1,073 ✭✭✭
    edited April 2019
    YES , CANT LOGIN ERROR  404  I GET

    Cosmic Accounting Group

    Accountants and Tax Agents 22397009

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited April 2019
    Thanks for the reports guys. Let me get in touch with the team about this.


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • howie - Konstrukt Inside Out
    howie - Konstrukt Inside Out Member Posts: 5
    edited July 2020
    Cannot log on !!! need to finish my Invoicing today..


  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited April 2019
    Hi all,
    I'm really sorry for the trouble this is causing this evening.
    We've identified the cause of the problem and are now working on getting it fixed.

    I'll be in touch again with further info as soon as I can.

    Apologies again for the hassle.


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited April 2019
    First attempt was as above.  Swapped browser to Chrome and after a torturous struggle, it is now up and going.  Thanks.
    John L G
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited April 2019
    Hi everyone,
    We believe this should be by large resolved now. 
    Please close your browser and try again. You may notice it might run a little slow at first, if so, please exit your file by going to FILE > EXIT, log out and then retry after a couple of minutes.

    Let me know how you get on.


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • howie - Konstrukt Inside Out
    howie - Konstrukt Inside Out Member Posts: 5
    edited April 2019
    I am logged in again Thank you..