Is anyone else getting error code 500 when trying to log in today?

Viv AViv A Member Posts: 106
edited July 2020 in Accounts Hosted
Trying to log in this afternoon and am getting the following :

This page isn’t working

hosted-connectv82.reckon.com is currently unable to handle this request.

HTTP ERROR 500

I need to do some catch up work before tomorrow!

Comments

  • East Albury IGA SupermarketEast Albury IGA Supermarket Member Posts: 7
    edited April 2019
    same here.
  • CharleyCharley Member Posts: 549 ✭✭
    edited January 2020

    same here
  • cosmiccosmic Reckon Developer Partner Posts: 1,044 ✭✭
    edited April 2019
    YES , CANT LOGIN ERROR  404  I GET
  • RavRav Administrator Posts: 9,894 Administrator
    edited April 2019
    Thanks for the reports guys. Let me get in touch with the team about this.
  • edited July 2020
    Cannot log on !!! need to finish my Invoicing today..


  • RavRav Administrator Posts: 9,894 Administrator
    edited April 2019
    Hi all,
    I'm really sorry for the trouble this is causing this evening.
    We've identified the cause of the problem and are now working on getting it fixed.

    I'll be in touch again with further info as soon as I can.

    Apologies again for the hassle.
  • John GraetzJohn Graetz Member Posts: 1,649 ✭✭✭
    edited April 2019
    First attempt was as above.  Swapped browser to Chrome and after a torturous struggle, it is now up and going.  Thanks.
    John L G
  • RavRav Administrator Posts: 9,894 Administrator
    edited April 2019
    Hi everyone,
    We believe this should be by large resolved now. 
    Please close your browser and try again. You may notice it might run a little slow at first, if so, please exit your file by going to FILE > EXIT, log out and then retry after a couple of minutes.

    Let me know how you get on.
  • edited April 2019
    I am logged in again Thank you..
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