Back up failed.
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Maria Paul
Member Posts: 15 ✭
Can't do a back up in reckon hosted - anyone else have this problem?
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Hi Maria,
Can you give us a bit more info on this, what's happening specifically when you attempt a backup? Where in the process is it failing and are you being presented any error messages?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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and then after not working all weekend and this morning has competed the back up as normal just now. thanks for your help
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hi,
mine has just now had the same issue - a warning pop up of 'Reckon Accounts was unable to back up company file.'
What should I do??
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In case you are reading this old post here is a solution that has worked for other users.
Reckon Accounts is frozen and taking long to backup/Not responding when doing the file backup.
Regards,
Reckon Data Recovery Team
How to ask good questions on the Reckon Community
Data Services Tip - Try this first before requesting a data service
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