error code -6000,-83

James Ivanov_10067098
Member Posts: 2 Novice Member

We are running Reckon Accounts Premier in multiuser mode, 4 out of the 5 users can access reckon without any issues.
There is only one user that cannot access Reckon file, this user can only access the file if one of the other users is log in.
Also, this one user cannot use Reckon in single user mode.
All setting are the same for all 5 users and we have tried all the listed fixes on line and nothing seems to help.
Can you please help, thanks.
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Comments
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I have the exactly issue like yours James! We have 5 users too. And one user can only access the file if one of the other users is log in. and this user normally starts working earlier, which will be very inconvenient for her as well. Have you found a solution to this?
Thanks
Linda0 -
Hi James
Do you still have the issue?
Thanks
Linda0 -
Hi. We have the same issue. Did you get a resolution? Thank you0
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is this resolved?
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Would like to know also if possible. We can not seem to get any where with it.0
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Our IT guy fixed the issue for us. All good now.0
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Fixed by our IT guy now.0
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Steps 1-3 fixed the error for me I had to delete the quickbook copy on the desktop first0
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Finally, found the issue and a solution.
The problem is the pathway to the Reckon file, for some reason this one computer could not access this file.
So, you can actually open the file directly, find the file location and double click on the Reckon file.
It will automatically open Reckon and next time you open Reckon it will remember file location pathway.0
This discussion has been closed.