What is wrong if my reckon hosted single touch payroll lodgement doesn't automatically launch the Re

Susan_10075422
Susan_10075422 Member Posts: 11 Novice Member Novice Member
edited October 2024 in Accounts Hosted
What is wrong if my reckon hosted single touch payroll lodgement doesn't automatically launch the Reckon Portal. I logged into the portal manually but can't find the JSON file.

Comments

  • Sherry Humphreys
    Sherry Humphreys Member Posts: 18 Novice Member Novice Member
    edited June 2019
    Yep same problem, had a few goes. Will try another day.
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,649 Reckon Community Manager Community Manager
    edited June 2019
  • Susan_10075422
    Susan_10075422 Member Posts: 11 Novice Member Novice Member
    edited June 2019
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,649 Reckon Community Manager Community Manager
    edited June 2019
    Hi Susan,
    Yes behind the main page of Reckon Accounts Hosted or any other windows you may have open within Hosted. It should generally open after the STP report is finalised.
  • Susan_10075422
    Susan_10075422 Member Posts: 11 Novice Member Novice Member
    edited June 2019

    Thanks for your assistance, Rav. Have great day.
This discussion has been closed.

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