STP report not balancing with RESC

Janine_10087042

Transferred to Reckon Hosted payroll in March 2019, entered YTD figures for current employees (and balanced accordingly) have found that 1 employee who has salary sacrifice has an incorrect amount of RESC reported to ATO through STP. His payslip and all Reckon reports are correct, and I have checked numerous times all amounts of SS have been deducted, but the STP report still shows 1 payment less, have also completed an "update event" for him with no luck.

Seems bizarre as all of his gross, net, deductions etc agree in Reckon and on report, only RESC is incorrect......

Acctd4

Hi Janine

 

• Under the Reports dropdown menu, go to the Employees & Payroll default reports & run the “Super Report by Employee”.
• Modify this report to add in the “RESC Amount” column & check that each RESC line shows the RESC amount in this column ALSO.

(This can be a glitch that happens occasionally where the RESC Payroll Item sometimes doesn’t transfer across to this area correctly in the background & is only detectable here)

I suspect this may be what’s happened.

 

To fix it ….

• Just go into that Paycheque Detail (double-click that line) & “Unlock Net Pay”. 
• Delete out that RESC line (in the “Other Payroll Items” box) & re-input it, then click on “OK” to save. 
• Refresh the report & check that the RESC is now showing under “RESC Amount”.

 

You can submit an STP “Update Event” file for that employee’s applicable pay only or alternatively, your next STP lodgement should reflect this correction in the YTD totals.   

Shaz Hughes Dip(Fin) ACQ NSW, MICB

Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

Accounted 4 Bookkeeping Services

Ballajura, WA

0422 886 003

shazinoz2@bigpond.com

www.accounted4bs.com

eubank7732

I have just found this has happened in my final pay run but I have updated for the new tax year and it advises me not to unlock or make any changes to payrun as it may change totals?  How do I fix it?

Janine_10087042

I went back through each pay for the person, unlocked the pay deleted the RESC payment and added back in. As long as the amounts are the same it won't change totals, but will recalculate the RESC amounts to be correct. Very time consuming but it worked. Thankfully only occurred to one employee.  Good luck