STP report not balancing with RESC

Janine_10087042
Janine_10087042 Member Posts: 2 Novice Member Novice Member
edited October 2024 in Accounts Hosted
Transferred to Reckon Hosted payroll in March 2019, entered YTD figures for current employees (and balanced accordingly) have found that 1 employee who has salary sacrifice has an incorrect amount of RESC reported to ATO through STP. His payslip and all Reckon reports are correct, and I have checked numerous times all amounts of SS have been deducted, but the STP report still shows 1 payment less, have also completed an "update event" for him with no luck.

Seems bizarre as all of his gross, net, deductions etc agree in Reckon and on report, only RESC is incorrect......

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,840 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited September 2019

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • eubank7732
    eubank7732 Member Posts: 3 Novice Member Novice Member
    edited June 2019
    I have just found this has happened in my final pay run but I have updated for the new tax year and it advises me not to unlock or make any changes to payrun as it may change totals?  How do I fix it?
  • Janine_10087042
    Janine_10087042 Member Posts: 2 Novice Member Novice Member
    edited June 2019

    I went back through each pay for the person, unlocked the pay deleted the RESC payment and added back in. As long as the amounts are the same it won't change totals, but will recalculate the RESC amounts to be correct. Very time consuming but it worked. Thankfully only occurred to one employee.  Good luck
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