Gateway

Angela Milani
Angela Milani Member Posts: 16 Reckoner Reckoner
edited October 2024 in Accounts Hosted
New to Reckon Hosted for 2 days. Can't get in. Can't run my business. Message says 'Gateway: User name is missing'. Have cleared the browser. Any advice welcome.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,649 Reckon Community Manager Community Manager
    edited June 2019
  • Angela Milani
    Angela Milani Member Posts: 16 Reckoner Reckoner
    edited June 2019
    It's before logging in. image
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,649 Reckon Community Manager Community Manager
    edited June 2019
  • Angela Milani
    Angela Milani Member Posts: 16 Reckoner Reckoner
    edited June 2019
    I spoke to a technician. The shortcut wouldn't work so I deleted it. Now I can get in through
    hosted.reckon.com
    I will see how it goes tomorrow. Thanks.

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