The default backup location for local backups is not currently accessible | RAHE 2018

Jeffrey Arana_7451558
Jeffrey Arana_7451558 Member Posts: 51 Novice Member Novice Member
edited October 2024 in Accounts Hosted

Comments

  • Joseph_10105994
    Joseph_10105994 Member Posts: 2 Novice Member Novice Member
    edited June 2019
  • MG_9924622
    MG_9924622 Member Posts: 3 Novice Member Novice Member
    edited June 2019
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,648 Reckon Community Manager Community Manager
    edited July 2019
    Hi guys,
    Thanks for the reports on this, haven't heard anything about this as yet but I'll ask the team.
    I take it that logging out, closing down the session and then trying again isn't changing anything?
    Are you all on Hosted 2018 at the moment or have you upgraded to Hosted 2019?
  • Jeffrey Arana_7451558
    Jeffrey Arana_7451558 Member Posts: 51 Novice Member Novice Member
    edited June 2019
    Yes Rav, it didn't change anything after logging out and trying again. (We have not changed to Accounts hosted 2019, not yet)
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,648 Reckon Community Manager Community Manager
    edited June 2019
    Hi guys,
    We think this should be resolved now, can you try logging out (file > Exit) and log back in and you should see the B drive.

    Please let me know though.
  • Joseph_10105994
    Joseph_10105994 Member Posts: 2 Novice Member Novice Member
    edited July 2019
    Thanks RAV, we have the B drive now
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