In the upgrade instructions for Reckon Accounts Hosted it says to "Finalise year" in 2019 but wouldn

Martin_10112591
Martin_10112591 Member Posts: 7 Novice Member Novice Member
edited October 11 in Accounts Hosted
In the upgrade instructions for Reckon Accounts Hosted it says to "Finalise year" in 2019 but wouldn't you be finalising in 2018 before upgrading to 2019?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited July 2019

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • Martin_10112591
    Martin_10112591 Member Posts: 7 Novice Member Novice Member
    edited July 2019
    Ok thanks
  • Elise Yung
    Elise Yung Member Posts: 16 Reckoner Reckoner
    edited July 2019
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited July 2019
    What is the error message you're receiving specifically Elise?
    When you are uploading your final pay event file into the GovConnect service are you selecting the 'Finalise Year/Update Event' option as your upload option? This is a requirement.

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • Natalie_9987382
    Natalie_9987382 Member Posts: 9 Reckoner Reckoner
    edited July 2019

    Hi Rav, this summarises our situation. I didn't lodge a "final pay event" in my final payrun for the year as not all employees were included. So I should check all YTD figures for all staff throughout the year in the portal, when all figures are confirmed as correct, then upgrade from Accounts 2018 to 2019 R2, and then I can use the "finalise year" function to "declare" my 2018/2019 figures. Once that is done, I can start generating payruns for 2019/2020. Do I have that right?
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager
    edited July 2019
    Exactly right Natalie :) 

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

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