Lodged Before Registering our Software

Kerrie Cox_10116233
Kerrie Cox_10116233 Member Posts: 1 Novice Member Novice Member
edited October 2024 in Reckon Accounts (Desktop)
I submitted STP before registering my software. I have an error message. Do I just upload the file again?
I says Error in RED

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,140 Reckon Community Manager Community Manager
    edited July 2019
    Hi Kerrie,

    If you've registered the Software ID with the ATO now then yes submit the file again.

  • Gordana
    Gordana Member Posts: 2 Novice Member Novice Member
    edited July 2019

    Hi Kerrie,
    I encountered the same problem just yesterday. I ended up ringing the ATO and spent over 50 minutes when I finally got through. They registered the software ID and then I was able to upload the file. If you have more than one entity ie. different ABN's they will have different IDs so have to be registered under each individually.
    Hope this helps,
    Gordana

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