How do I increase my text size in Reckon Accounts Plus 2019 without my text going blurry?

Marnie Hogan_10123294
Marnie Hogan_10123294 Member Posts: 1 ✭
edited September 2020 in Reckon Accounts (Desktop)
I have just last week got a new laptop and upgraded to Reckon Accounts Plus 2019. When I opened the program to use it the text was so tiny, I increased the text size to 150% (which is what my old one was in) an now its all blurry. None of the text is clear and to be honest its hurting my eyes. Every other program I run including web browsers are all clear so the issue is only in the Reckon program.
Is anyone else having this problem or know how I can fix it?

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,178 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited September 2019
    Hi Marnie

    You may need to try out a few of your Laptop's "Display" options to see what works best as RAH doesn't have its own display settings.  User font size/display clarity seems to vary considerably so I can only suggest this is down to individual device settings.

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    [email protected]

    www.accounted4bs.com

     

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Peter_7386422
    Peter_7386422 Member Posts: 2 ✭
    edited August 2019
    I also have this exact problem, just upgraded to a new laptop, text in browsers & Word etc very clear, text in Reckon blurry.

    Hey Reckon, how can this be fixed????
  • Robyn Kelly (Partner)
    Robyn Kelly (Partner) Accredited Partner Posts: 458 Accredited Partner Accredited Partner
    edited September 2019
    https://kb.reckon.com.au/issue_view.asp?ID=5569
  • Jason Hollis
    Jason Hollis Alumni Posts: 524 Reckon Staff
    edited September 2021

    The KB article link advised by Robyn above has changed. Please see https://help.reckon.com/article/gl55zpjnvy-kba-5569-some-desktop-applications-may-appear-blurred-on-high-dpi-displays

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