Problem with Reckon Accounts 2019 upgrade

Options
Janine White
Janine White Member Posts: 23 Reckoner Reckoner
edited October 2024 in Reckon Accounts (Desktop)
I have installed Reckon Account 2019 R1 and cannot open my company files.  Keep getting error code (-6010,0).

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,014 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited September 2019
    Hi Janine

    This error appears to be firewall/AV-related:

    https://community.reckon.com/reckon/topics/error_code_6010_0

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
This discussion has been closed.

Categories