Accounts hosted. My user name is not recognised? cannot log in? the send user name will not send?

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Ron Davey
Ron Davey Member Posts: 4 Novice Member Novice Member
edited October 2024 in Accounts Hosted
Accounts hosted. My user name is not recognised? cannot log in? the send user name will not send?

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  • Rav
    Rav Administrator, Reckon Staff Posts: 14,424 Reckon Community Manager Community Manager
    edited July 2019
    Hi Ron,
    Are you still having trouble logging in to Hosted?

    Are you using your usual user name to login or are you a brand new user? ie. the first time you're logging into the Hosted service
  • Ron Davey
    Ron Davey Member Posts: 4 Novice Member Novice Member
    edited August 2019
    I used a new user name and it happened to be my email address.
    I proceded to try out the accounting system and had to leave for a while. After some hours I tried to log in again but-The user name is not recognised. when I put in the user name, it ran out of figures so the last two did not write.The "find user name" button did not work.
    I wish to NOT proceed with the trial but you have my credit card number.

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