Duplicated ABN

David Youda Kim

I am a tax agent and a partner of Reckon.
I have to send the payrun information for STP to ATO, but all of my clients have a same problem in GovConnect that all that ABNs have already been registered . 
I don't understand why this problem has been happened.
Could you reset the duplicated ABN?
Currently, the ABNs in error are 67634199367, 54321790814, 95621019065, 14145486817.

And also, could you link the Partner Book and my company (Grace Ocean Total Sevices Pty Ltd : ABN: 52169426911) ? I input the wage information in PatnerBook but the CovConnect shows only my company and there is no wage information. I think these are not one in your system.

Rav

Hi David,
A couple of things to cover off here.

Could you reset the duplicated ABN?
Currently, the ABNs in error are 67634199367, 54321790814, 95621019065, 14145486817.

It looks like there were errors in the registration of each of these ABN's to the GovConnect service. I've cleared these now so they can be registered to GovConnect now by your clients.

And also, could you link the Partner Book and my company (Grace Ocean Total Sevices Pty Ltd : ABN: 52169426911) ? I input the wage information in PatnerBook but the CovConnect shows only my company and there is no wage information. I think these are not one in your system.

Sorry, I'm a bit confused on the above. Do you mean that PartnerBook is the book that you will use to submit STP submissions for the STP entity of GRACE OCEAN TOTAL SERVICES PTY LTD?
If that's the case, does PartnerBook have the ABN listed for Grace Ocean inside the legal info section? (Book Settings)

David Youda Kim

Thank you for your prompt reply.

By your help, the duplicated ABN error has been solved and I could register to GovConnect for all of them.

However, I have already input all wage information and made Pay runs, but the data is not shown in GovConnect of four companies.

For the second questions, the ABN in PartnerBook is correctly input in the legal section of Book Settings, but the wage information is also not shown in GovConnect as above.

By the way, I have tried to setup a new client with GovConnect as first action and then register Reckon One. For this client, there has no error and problem until sending STP to ATO. (I think there is some problem in software process.)