personal plus

Jennifer Cho
Jennifer Cho Member Posts: 8 Novice Member Novice Member
edited October 11 in Personal Plus and Home & Business
Hello
Im trying to install personal plus 2019 but keep getting an error message,
Failed to install
Quicken failed to install - Exit Code 1618.
please can anyone help

Comments

  • Andrew Christie
    Andrew Christie Member Posts: 149 Reckoner Reckoner
    edited August 2019
  • Jennifer Cho
    Jennifer Cho Member Posts: 8 Novice Member Novice Member
    edited August 2019
  • Andrew Christie
    Andrew Christie Member Posts: 149 Reckoner Reckoner
    edited August 2019
    What is the text that accompanies the code?
  • Jennifer Cho
    Jennifer Cho Member Posts: 8 Novice Member Novice Member
    edited August 2019
    an error occurred while installing Reckon accounts 2019
    Quicken failed to install:- exit code 1601
  • Jennifer Cho
    Jennifer Cho Member Posts: 8 Novice Member Novice Member
    edited August 2019
    sorry i think i put 1610 in error previously

  • Andrew Christie
    Andrew Christie Member Posts: 149 Reckoner Reckoner
    edited August 2019
  • Jennifer Cho
    Jennifer Cho Member Posts: 8 Novice Member Novice Member
    edited August 2019
    sorry i can't find windows installer cleanup im using windows 10
  • Jennifer Cho
    Jennifer Cho Member Posts: 8 Novice Member Novice Member
    edited August 2019
    ive found disk cleanup so ive used that
  • Jennifer Cho
    Jennifer Cho Member Posts: 8 Novice Member Novice Member
    edited August 2019
    no that didn't work still getting the same error 1601
  • Richard Mountstephens
    Richard Mountstephens Member Posts: 6 Novice Member Novice Member
    edited August 2019
    This isn't much help but I had exactly the same problem upgrading to RPP 2019 from a previous version so had to call in a professional who fixed it but it took him about 20 minutes. Watching him in action I realised I could never have done it myself.
  • Jennifer Cho
    Jennifer Cho Member Posts: 8 Novice Member Novice Member
    edited August 2019
    Thank you. Finally figured it out not enough space on my hard drive. So once I cleared it out all installed in about a minute
  • Andrew Christie
    Andrew Christie Member Posts: 149 Reckoner Reckoner
    edited August 2019
    In the end - so simple! Congratgulations
This discussion has been closed.

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