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Help with STP error messages please

Bruce

Can somebody please steer me in the direction of a list of STP error messages and, most importantly, what they mean. I've just had the following response which has left me completely nonplussed - and the weblink in the message is not active.

The element 'AddressDetailsPostal' in namespace 'http://sbr.gov.au/ato/payevnt' has invalid child element 'CountryC' in namespace 'http://sbr.gov.au/ato/payevnt'. List of possible elements expected: 'Line1T' in namespace 'http://sbr.gov.au/ato/payevnt'. Hint: while processing parent element [AddressDetailsPostal] child mandatory element [Line1T] was expected but not found

Comments

Kris_Williams

I’m guessing it has something to do with the company details and addresses listed

Bruce

thanks Kris, I'll explore

Kris_Williams

No unusual characters or fancy formatting

Bruce

noted, thanks

Rav

Hi Bruce,
If you haven't sorted this yet, you'll find info on this error message along with some other common ones in this Knowledgebase article here -
Common ATO STP Errors in Reckon GovConnect

Bruce

very helpful thanks

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