Single Touch Payroll error
Options
Anne Mann
Member Posts: 2 ✭
Hi,
I am using Reckon One. When I submitted the Single Touch Payroll file to the ATO I got this error message -
ATO Messages
Thanks
Anne
I am using Reckon One. When I submitted the Single Touch Payroll file to the ATO I got this error message -
ATO Messages
The following error messages have been returned from the ATO and need to be reviewed. You may need to make changed in your accounting product before submitting again.
Error message
- An unhandled error occurred within Core Services. Record the details of the message and contact the agency service desk.
Thanks
Anne
0
Comments
-
Hi Anne,
This message means there was an issue with the ATO's SBR2 service which handles STP transmissions at the time of your submission.
I'd recommending sending the pay event through again as normal.ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Thanks Rav. It worked.
Anne
1
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 2.9K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 62 About Reckon Community