🚨 STP SUBMISSION PROCESSING DELAYS 🚨
Currently there are delays with STP submissions being processed due to a ATO system issue. Submissions are currently queued and will be sent for processing once we've received confirmation the ATO have resolved their issue.
STP ATO sent the poll response but the service failed to deserialize it.
I have lodged my first STP and received this error. ATO sent the poll response but the service failed to deserialize it. I rang the ATO and they have received the file and there was no problem with it. I can't do the next payroll until this is fixed. Help!!!!!
- 17.9K All Categories
- 6.2K Accounts Hosted
- 5.7K Reckon Accounts (Desktop)
- 10 PaySauce for Reckon Accounts NZ
- 2.9K Reckon One
- 7 Reckon Invoices App
- 917 Reckon Payroll App
- 9 Payroll App - Help Videos
- 13 Reckon Mate App
- 11 Reckon Insights
- 98 Reckon API
- 752 Payroll Premier
- 288 Point of Sale (Desktop)
- 1.8K Personal Plus and Home & Business
- 49 About Reckon Community