An error occurred submitting single touch payroll details to the API.

Rachel Earl
Rachel Earl Member Posts: 4 Novice Member Novice Member
edited July 2020 in Reckon One
Hi I seem to be having the same issue as alot of people.
I habe been back through everything numerous times can someone please help. 

Comments

  • Amanda Hook
    Amanda Hook Member Posts: 9 Novice Member Novice Member
    edited September 2019
    Hi Rachel, I was told thar as long as next ine goes through ok with correct TTD figures not to worry as YTD all ATO need.
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,418 Reckon Community Manager Community Manager
    edited October 2019
    Hi Rachel,

    Have you had a look at this article as yet? Its a good guide on all the fields to check which contribute to this error -
    An error occurred submitting single touch payroll details to the API
  • Rachel Earl
    Rachel Earl Member Posts: 4 Novice Member Novice Member
    edited September 2019
    Hi Rav, yes I have and still no luck.
  • Rachel Earl
    Rachel Earl Member Posts: 4 Novice Member Novice Member
    edited September 2019
    Thanks Amanda I will give it a go and do the next one.
  • Rachel Earl
    Rachel Earl Member Posts: 4 Novice Member Novice Member
    edited October 2019
    Hi Rav, 
    Still having no luck I have gone over everything numerous times. 
  • PBA
    PBA Member Posts: 6 Novice Member Novice Member
    edited October 2019
    Hi Rav, I have had STP working fine but now getting this error.  
    • An error occurred submitting single touch payroll details to the API
    There is no reason it would have just stopped working.  Please advise.
  • Dhanaraj Jain
    Dhanaraj Jain Member Posts: 2 Novice Member Novice Member
    edited July 2020
    Hi Rav, 
    Still having no luck I have gone over everything numerous times. 

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