Connection Issues with Reckon One
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Wallina
Member Posts: 23 ✭
Is anybody else having trouble with Reckon One today screen freezing? Trying to allocate payments and everytime I go to save a transaction it freezes and the screen darkens......very annoying....
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Hi Wallina,
Is this only affecting performance when you're trying to allocate payments or are you noticing it in other areas of Reckon One as well?
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Hi Rav, yes at this stage only when I am allocating detailed payments. I usually use edge however just tried firefox and the same thing has just happened...was just about to try chrome...
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It just did it with Chrome aswell…..
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Worked it out Rav, my allocation balances wasn't correct with the bank transaction balance. Once I figured this out it worked. But for future reference would it be better to bring a error message confirming amounts don't balance instead of freezing!
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