Black screen splashes when using Hosted ???

cosmiccosmic Reckon Developer Partner Posts: 1,179 ✭✭
edited October 2019 in Accounts Hosted
I get now and then splash of Black Screen while using Reckon Hosted and it stays like that , I need to exit out and re login .

Any one else gets this issue?

Or is it my Ram problem?

Comments

  • RavRav Administrator Posts: 10,763 Administrator
    edited October 2019
    Hi Chandra,
    Take a look at this Knowledgebase article -
    Hosted Checkerboard Screen Issue
  • JanJan Member Posts: 5
    edited October 2019
    Hi try this fix it worked for me To disable hardware acceleration, please follow the steps below: 1. Click on the three vertical dots on the top right-hand corner of the Google Chrome browser 2. Click Settings 3. Type "hardware" at the top of the screen where it says "Search settings" 4. Click the sliding radio button next to "Use hardware acceleration when available" so that it turns from blue to grey 5. Click "Relaunch" (please note this will close all tabs/windows in your Google Chrome browser and re-open the browser) 6. Log into Reckon Accounts Hosted again and the issue should now be resolved
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