Branch code error

Katie Ho
Katie Ho Member Posts: 6 Novice Member Novice Member
edited November 2024 in Reckon Accounts (Desktop)
Hello! I had left a message a week ago, however no further follow up nor reply and the problem still exist. Can you delete my ABN so I can re-register again? Thanks. I am using the stp app, I received an error message after I submitted the pay run, it should probably due to the wrong branch code I entered during set up. I sent few emails to singletouchpayroll@reckon.com and requested them to change the branch code few days ago, however no reply from them. Is it possible to delete my abn so I can register again? ABN 95617425117

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,735 Reckon Community Manager Community Manager
    edited November 2019
    Hi Katie,
    I've been chasing the team about this and they've let me know they've received your email and have sorted it.

    Can you please confirm.
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