uploading of file fails at 4%

SensonTek

I am new to Reckon hosted - trying to upload a Reckon file (accounts Prem) to Hosted and it keeps failing around 4%

Rav

Hi there,
What is happening specifically when it reaches the 4% mark, is an error message being presented?
How large is the file you are attempting to upload?

Can you confirm that the file is not in the Q: or B: drive destination(s).

Unknown

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SensonTek

a first time use of a desk top .qbw company file. need to make it portable so i can start using it in the hosted web site.  it is 119,000KB C:/ drive file