Trouble backing up Reckon file

Bill Tranter
Member Posts: 2 Novice Member

Im running Reckon Accounts Home and Business 2017. When I try to backup I get an error message saying ünable to locate source file. 'Then unable to reload current file after copy. Any help would be appreciated. Bill
1
Comments
-
Hi Bill,
Check out this Knowledgebase article on this error message, follow the steps listed and see if it helps at all -
Backup error in Reckon Personal - Error: Unable to Open Source File
0 -
Dear Rav
I have worked through the suggested steps to create a new data file. Unfortunately this did not work. I get the message the "file did not backup successfully". Do you have any further suggestions.
Regards
Bill0
This discussion has been closed.