Trouble backing up Reckon file

Im running Reckon Accounts Home and Business 2017. When I try to backup I get an error message saying ünable to locate source file. 'Then unable to reload current file after copy. Any help would be appreciated. Bill

Comments

Rav

Hi Bill,
Check out this Knowledgebase article on this error message, follow the steps listed and see if it helps at all -

Backup error in Reckon Personal - Error: Unable to Open Source File

Bill Tranter

Dear Rav
I have worked through the suggested steps to create a new data file. Unfortunately this did not work. I get the message the "file did not backup successfully". Do you have any further suggestions.

Regards

Bill