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MFA/STP Issue

Ellenbee

MFA/STP Issue - Reckon Accounts Premier 2019

Hi, Despite having MFA enabled, today I was able to lodge a payroll event without being asked to provide any authentication. This has never happened before; how do I fix it??

Thanks,
Leigh

Comments

Eric Murphy

The code only needs to be entered once a month (I think?), it changed from entering it every single session months ago.

Kris_Williams

Yep that’s correct, it can be a little erratic though

Rav

Hi Leigh,
What has been advised above by Eric is correct. The requirement to enter your Multi-Factor Authentication code is required once every 30 days.