MFA/STP Issue

Ellenbee
Ellenbee Member Posts: 18 Novice Member Novice Member
MFA/STP Issue - Reckon Accounts Premier 2019

Hi, Despite having MFA enabled, today I was able to lodge a payroll event without being asked to provide any authentication.  This has never happened before; how do I fix it??

Thanks,
Leigh          

Comments

  • Eric Murphy
    Eric Murphy Member Posts: 233 Reckon Star Reckon Star
    edited January 2020
    The code only needs to be entered once a month (I think?), it changed from entering it every single session months ago.
  • Kris_Williams
    Kris_Williams Member Posts: 3,761 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited May 2020
    Yep that’s correct, it can be a little erratic though
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,735 Reckon Community Manager Community Manager
    edited January 2020
    Hi Leigh,
    What has been advised above by Eric is correct. The requirement to enter your Multi-Factor Authentication code is required once every 30 days.
This discussion has been closed.