2017 accounts download

Phil Lampard
Member Posts: 2 Novice Member

Hi I, am using Reckon Accounts 2017, and I cant download it to my new laptop, the error code is 1920QBCF monitor service fail to start,
regards Phil
regards Phil
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If you search the error number on this community, a number of conversations will give you the solution. Sorry to palm you off to a search instead of giving the exact solution, but I believe it is ticking specific boxes in your laptop's settings and I can't recall which ones.0
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Hi Phil,
Error 1920 is related to not having the .NET framework 3.5 turned on. Please refer to our knowledge base article 5256 (https://kb.reckon.com.au/issue_view.asp?ID=5256) for instructions.
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Hi Mario thanks for your help, your solution did the job, thanks again, regards Phil1