Clients unable to open emailed invoices.Comes up as a windat.mail. Is it a Reckon set up problem.

LEANNE_10540167
Member Posts: 3 Novice Member

Invoices emailed not able to be opened. sent as windat.mail ?? worked from windows 7 but not windows 10
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Just to add to Kevin's reply, there's a help article that gives a general overview on this particular message here -
Winmail.dat rather than invoice or statement attachment is received by some email recipients
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This may help too How to turn off TNEF to prevent recipients getting WINMAIL.DAT attachments for Outlook for Office 365
Regards,
Reckon Data Recovery Team
How to ask good questions on the Reckon Community
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